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Retail stores look for news landscapes to reopen.

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Employees & the QSR Industry

Since March 2020, we’ve viewed frontline workers through a new lens. The public’s opinion on healthcare workers? Absolute heroes. But what about those on the frontline of quick-service restaurants? Many of these individuals suddenly found themselves on an unexpected frontline. As operators quickly adapted to reopen, these employees helped keep any semblance of what we once knew of a thriving economy alive. In our eyes, they were essential.

We asked consumers about the impact of frontline QSR workers. And we learned they are the most important driver of brand experience.

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Essential Worker

Columbus

121 Thurman Avenue
Columbus, OH 43206
614-607-7900

Atlanta

3344 Peachtree Road Ne
Suite 1200
Atlanta, Georgia 30326
470-378-3300

Boston

500 Cummings Center
Suite 2500
Beverly, MA 01915
614-607-7900

Phoenix

51 West 3rd Street
Suite 201
Tempe, AZ 85281
480-626-6304

New Jersey

8 Campus Dr
Parsippany, NJ 07054
614-607-7900

Chicago

200 E Randolph St.
Chicago, IL 60601
614-607-7900
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