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Retail stores look for news landscapes to reopen.

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FedEx Office wanted to remain relevant in the face of a changing workplace — where more people were working remotely or operating small businesses from home. They teamed with Big Red Rooster to design a store that provides an accessible way for customers to work.

Business Challenge

FedEx Office decided to capture the growing market of remote workers and small office / home office businesses by creating a customer experience that catered to the small business owner’s needs. Together, FedEx Office and BRR designed a store that offered marketing/design services, customized packing, curb-side pickup, a 24/7 drop box, and a work lounge for those who need access to computers.

Solution

With the original four test stores exceeding project goals, the FedEx Office gave the green light to transition the remaining 1,900 locations.

With the original four test stores exceeding project goals, the FedEx Office gave the green light to transition the remaining 1,900 locations.

Interested in learning more about this project and other work? Get in touch

Columbus

121 Thurman Avenue
Columbus, OH 43206
614-607-7900

Atlanta

3344 Peachtree Road Ne
Suite 1200
Atlanta, Georgia 30326
470-378-3300

Boston

500 Cummings Center
Suite 2500
Beverly, MA 01915
614-607-7900

Phoenix

51 West 3rd Street
Suite 201
Tempe, AZ 85281
480-626-6304

New Jersey

8 Campus Dr
Parsippany, NJ 07054
614-607-7900

Chicago

200 E Randolph St.
Chicago, IL 60601
614-607-7900
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